Payment Policy – Eye Care Store

At Eye Care Store, we aim to provide a smooth and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, the payment process, and important terms regarding your transactions.

1. Accepted Payment Methods

We offer the following payment options for your convenience:

Credit/Debit Cards: Visa, MasterCard, and other major cards.
E-Wallets: Popular digital payment platforms (e.g., Momo, ZaloPay, or PayPal, if applicable).
Bank Transfers: Direct payment to our official bank account (details provided during checkout).
Cash on Delivery (COD): Available for selected locations. Additional fees may apply.

2. Payment Security

We prioritize your payment security by using industry-standard encryption protocols to protect your financial information:

All online payments are processed through secure payment gateways.
Eye Care Store does not store your credit card details.

3. Payment Process

Placing an Order:

Add your desired products to the shopping cart and proceed to checkout.
Provide accurate shipping and payment details to avoid delays.

Payment Confirmation:

For online payments, you will receive a confirmation email once your payment is successfully processed.
For bank transfers, your order will be processed after the payment is verified (this may take 1-2 business days).

4. Cash on Delivery (COD)

If you choose COD:

Prepare the exact amount in cash as delivery agents may not carry change.
If COD is not available in your area, you will be prompted to select another payment method during checkout.

5. Payment Issues

If you encounter any issues during payment:

Double-check the entered payment details.
Ensure your bank account or card has sufficient funds and is authorized for online transactions.
Contact us immediately via email at [email protected] or hotline +1 707 963 6531
for assistance.

6. Refund Policy

Refunds for payments will be processed according to our Return Policy:

Refunds for online payments will be credited back to the original payment method within 5-7 business days after approval.
Refunds for COD payments will be issued via bank transfer or store credit.

7. Pricing and Taxes

All product prices displayed on our website are inclusive of applicable taxes (if not otherwise specified).
Shipping fees, if any, will be calculated and displayed at checkout.

8. Fraud Prevention

Eye Care Store reserves the right to:

Cancel orders suspected of fraudulent activity.
Verify your identity if discrepancies are detected in payment details.

9. Updates to This Policy

This Payment Policy may be updated periodically to reflect changes in our payment processes or policies. Please review this page regularly for updates.